A data vendor in Mecklenburg County, North Carolina sent thousands of texts and emails to people saying they were positive for Covid-19 — while they actually weren’t, according to a statement from Mecklenburg County manager Dena Diorio.
Due to an error during “routine maintenance” last Friday, 6,727 text messages and 541 emails were sent to individuals who were in county vendor Health Space’s system. But according to Diorio, the Health Department never texts or emails positive or negative Covid results to those affected.
The county worked with Health Space to contact everyone who received the incorrect information and to tell them to disregard the results, Diorio said.
In an email to the board of county commissioners Monday afternoon, the county manager said no personal information was compromised, and that it took Health Space less than an hour to correct the problem.